You will receive an email informing you when your order has been dispatched. This will include a tracking number if applicable.

Tracked 24 (UK)

Orders will be sent using Royal Mail Tracked 24.

  • Tracking information provided

  • Delivery estimate - 1 working day (Not guaranteed) 

Tracked 48 (UK)

Orders will be sent using Royal Mail Tracked 48.

  • Tracking information provided

  • Delivery estimate - 2 working days (Not guaranteed)

Guaranteed Next Day Delivery (UK)

Orders will be sent using Royal Mail Special Delivery Guaranteed by 1PM Next Working Day (Excludes Saturdays)

  • Tracking information provided

  • Next working day guaranteed if order is placed before 1PM on a working day (Weekend orders by Tuesday)

Parcelforce (UK)

Orders will be sent using Parcelforce tracked. 

  • Tracking information provided

  • Delivery estimate - 2 working days (Not guaranteed)

International Tracked (Europe)

Orders will be sent using Royal Mail International Tracked or Parcelforce

  • Tracking information provided

  • Delivery estimate – 3-5 working days (Not guaranteed)

International Tracked (Rest of world)

Orders will be sent using Royal Mail International Tracked or Parcelforce

  • Tracking information provided

  • Delivery estimate – 5-7 working days (Not guaranteed)

    Damaged goods

    If your package arrives damaged you must contact us as soon as you receive it. Damaged items must be returned before we will arrange for a replacement to be delivered. We will refund costs for returning the damaged item.

    Lost goods

    Please allow an extra 5 days outside the delivery estimate before contacting us. If your package still hasn’t arrived then we will attempt to locate it or send a replacement.